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Help us revolutionize business software and mobile app solutions.

Who is iMobile3?

We started by building custom mobile applications and software solutions for some of the world’s leading retailers and payment companies. Using all of those years of expertise, we decided to venture out and start creating our own platform. Focused on point of sale software, customer loyalty and mobile wallet applications and marketing solutions, our platform creates an all-in-one, fully-integrated suite of business solutions for our clients.

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Visit Our Blog and News Center

Learn More About Us

Learn More About Us

Learn About Our Approach

Learn About Our Approach

You may not have heard of iMobile3, but odds are, you have used or seen one of our solutions – you just didn’t know it. Our white-label platform is the engine that supports many leading applications in the market today. Working with companies like Apple and Google (Android), we’ve become one of the fastest growing companies in the point of sale software and customer loyalty space. We strive to not only deliver the best product on the market, but also provide flexibility and an awesome experience for our clients and their customers.

Working at iMobile3

Work Smart. Work Happy.

iMobile3 has built a working environment and culture centered around knowledge-sharing, subject matter expertise and collaboration. Our people are the primary reason why we have become one of the fastest growing companies in the mobile point of sale and business management platform space.

We serve our partners and clients with energy, passion and focus. This ultimately creates an environment where people want to work with one another and succeed. And we’re a fun cast of characters as well…

  • iMobile3 Careers Benefits - Health Insurance

    100% Health and Dental coverage for employees.

  • iMobile3 Careers Benefits - Dental & Vision Insurance

    Additional Health, Dental and Vision benefits for you and family.

  • iMobile3 Careers Benefits - Health Insurance

    Life Insurance offers and disability benefits.

  • iMobile3 Careers Benefits - Holiday Time Off

    Company-wide break for holiday celebration.

  • iMobile3 Careers Benefits - Paid Time Off

    Paid Time Off for full time employees.

  • iMobile3 Careers Benefits - Community Benefits

    Community involvement opportunities.

Did You Know?

25% of iMobile3’s staff moved to Jacksonville when they began their employment with us.

Why?

Maybe it’s the weather, affordable housing market, or maybe we’re just that awesome!

iMobile3 Openings

Android Developer

Jacksonville, FL • Full Time

iMobile3 is currently seeking Android Developers in the Jacksonville, Florida area. We are looking for developers with all levels of experience, including Senior Android Developers, to help evolve our fast growing tablet point of sale software and customer loyalty platforms. We are looking for candidates with a high technical acumen and a ferocity for creating innovative application. Working closely with our technical and design leads, the ideal candidate will be armed with:

  • Multiple years of experience writing mobile applications for Android
  • Experience with Java programming
  • Knowledge of web services, specifically REST APIs over JSON
  • Knowledge of multithreading
  • Expert knowledge of Eclipse and SVN
  • Experience with agile software development
  • Experience with C/C++, Kernal modifications, embedded systems a plus

A successful candidate will meet the following requirements (items are required unless noted otherwise):

  • BS/BA in Computer Science, Information Systems, Engineering or related field or at least 4 years of experience or equivalent training
  • The ability to maintain high coding standards
  • A clear understanding of performance best practices
  • Excellent analytical and problem solving skills
  • The ability to work with highly creative designers who will push for innovative designs to be brought to life.
Senior .NET Engineer

Jacksonville, FL • Full Time

iMobile3 is currently seeking a Sr. .NET Engineer in the Jacksonville, Florida area. We are looking for engineers and programmers with high technical acumen and a ferocity for creating innovative applications. Working closely with our technical and design leads, the ideal candidate will be armed with:

  • Minimum 5+ years of .NET experience
  • Must have 5+ years of C#/ASP.NET experience
  • 3+ years of solid JQuery experience
  • NET MVC experience
  • SQL experience
  • Skills in C#, JavaScript, HTML, HTML5, ASP.NET

The successful .NET Engineer will meet the following requirements (items are required unless noted otherwise):

  • BS/BA in Computer Science, Information Systems, Engineering or related field or at least 5 years of experience or equivalent training
  • The ability to maintain high coding standards
  • A clear understanding of performance best practices
  • Excellent analytical and problem solving skills
  • The ability to work with highly creative designers who will push for innovative designs to be brought to life.
Senior Business Analyst

Jacksonville, FL • Full Time

iMobile3 is seeking a Senior Business Analyst to support several large development and project initiatives. This position is critical to the success of projects with many stakeholders and technical groups. The ideal candidate should be ready to:

  • Coordinate business and IT cross-functional teams to develop business requirements using modeling techniques and tools.
  • Elicit, analyze, design and communicate requirements to business processes and technology.
  • Lead project efforts and also have the ability to gather documents when required.
  • Devise and document a general system design based on the client’s anticipated requirements.
  • Produce professional quality work products such as process flows, use cases, screen mockups, business requirements and functional/system specifications.

 

The successful Senior Business Analyst will meet the following requirements (items are required unless noted otherwise):

  • Understanding of project life cycle.
  • Solid documentation skills.
  • Must possess skill sets and demonstrate proven experience developing, improving and streamlining processes to meet established goals and objectives.
  • Business requirements gathering is an absolute must. Facilitate the creation of documented business requirements.
  • Understanding of SQL is needed.
  • Able to conceptualize and think creatively. Excellent interpersonal and communication skills, both written and verbal.
  • Ability to work in a dynamic team environment, building and maintaining working relationships with team members, vendors, and other departments involved in the projects.
  • 5 + years business analysis experience.
  • Quality Assurance and/or Project Management experience a plus.
  • Bachelor’s degree
  • Proficiency with Microsoft Office Suite
Quality Assurance Analyst

Jacksonville, FL • Full Time

The Quality Assurance (QA) Analyst will be an integral part of a diverse Quality Assurance and Professional Services teams. The applicant will apply their expertise to ensure the delivery of high quality products by testing new and ongoing initiatives. The SQE resource will need to be knowledgeable of all aspects of the SQE lifecycle beginning with the requirements phase thru test case/plan creation, execution and reporting.

Core Responsibilities:

  • Perform analysis of requirements documents to derive test cases and test plans
  • Execute test cases/procedures and accurately and concisely report both progress and defect status, including gathering and reporting on project quality metrics
  • Perform analysis of requirements documents to derive test cases and test plans
  • Execute Track defects through the entire defect lifecycle
  • Perform Quality Reviews on Software Specification Documents and provide meaningful feedback to Business Analysts
  • Automated test scripts experience is needed. Need someone involved with initial setup and configuration of the automation tool itself.
  • Pro-actively work with Development and Support staff in problem analysis, reproduction, and resolution
  • Troubleshoot and find root cause of issues found during testing using technical knowledge

 

The successful Quality Assurance Analyst should meet the following requirements (items are required unless noted otherwise):

  • Strong Experience in back-end testing
  • Strong Analytical/ Problem solving skills
  • Automation test experience, building of test and use cases.
  • Good Team Player with positive attitude towards work as well working independently
  • 3+ years of testing experience.
  • Bachelor Degree is required.
Microsoft SQL Developer

Jacksonville, FL • Full Time

iMobile3 is currently seeking a Microsoft SQL Developer in the Jacksonville, Florida area. We are looking for engineers, programmers and developers with a high technical acumen and a ferocity for creating innovative applications. Working closely with our technical and design leads, the Microsoft SQL Developer will serve as a data architect and perform the following daily responsibilities:

  • Performs a key management and thought leadership role in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, text mining, data discover, database design and implementation.
  • Defines and implements the strategy roadmap for enterprise data, implementation and data management for new data sources, publicly available data, business-to-business partnerships and advanced Data Analytics systems.
  • Defines and achieves the strategy roadmap for the enterprise; including data modeling, implementation and data management for our enterprise data warehouse and advanced data analytics systems.
  • Works with staff and customers to understand the business requirements and business processes, design data warehouse (“DW”) schema and define extract-translate-load (“ETL”) and/or extract-load-translate (“ELT”) processes for DW
  • Provides leadership in establishing analytic environments required for structured, semi-structured and unstructured data.

 

The ideal candidate should also possess the following qualifications and skills:

  • A minimum of 7 years of as a SQL database developer.
  • Experience with Microsoft SQL administration and query\process performance management
  • Extensive expertise in Microsoft SQL database, as well as data modeling, both logical and physical
  • Extensive experience in multidimensional data modeling, such as star schemas, snowflakes, normalized and de-normalized models, handling “slow-changing” dimensions/attributes.
  • Solid experience with Data Warehouse and BI systems; extensive experience for collecting business requirements from customers, and transform the requirements into DB data processes and data schema.
  • 3+ years of SSRS and SSIS.
  • SSAS experience is a plus.
  • Experience with scalable BI architectures, data validation and errors handling best practices
  • Great attention to detail and excellent follow thru
  • Strong analytical and problem-solving skills
  • Excellent customer service, communication and documentation skills
  • Comfortable working with business users at all levels of an organization
  • Ability to work independently or as part of a team, prioritize effectively and deliver effective solutions
  • College degree required, or years of related experience.
Technical Operations Specialist

Jacksonville, FL • Full Time

iMobile3 is seeking a Technical Operations Specialist in the Jacksonville, Florida area. Working closely with our Operations team, the ideal candidate should feel comfortable reporting on system performance and supporting product development teams with technical issues.

Primary Responsibilities:

  • Run daily reports for system health
  • Provide reports to Product / Support teams on system health and performance
  • Assist Product / Support teams with technical triage
  • Assist Development teams with production issues
  • Build processes to streamline triage escalations
  • Coordinate with QA, Product, Support, and Account teams on issue resolutions
  • Communicate System maintenance and updates as needed

Required Skills and Qualifications:

  • Overall understanding of IIS / Server deployment
  • General SDLC knowledge
  • SQL knowledge (T-SQL a plus)
  • Understanding of API / Integration paradigms
  • Knowledge of REST and RPC/WSDL concepts
  • Issue Triage and escalation
  • DNS / Routing understanding
  • Code knowledge / JR development experience a plus
  • JIRA experience a plus
  • Azure experience a plus
  • Bachelor’s degree in information systems, computer science or related degrees or 1-3 years of equivalent experience in a technical operations role.
Account Manager

Jacksonville, FL • Full Time

iMobile3 is currently seeking an Account Manager in the Jacksonville, Florida area. This position will be responsible for proactively managing relationships with clients and to align technology solutions with their business objectives.

Primary Responsibilities:

  • Develop a strong understanding of iMobile3 products.
  • Develop a long-term relationship with clients to ensure their success and utilization of the full value of their iMobile3 solutions and services.
  • Lead iMobile3 clients through partner workflows.
  • Communicate upcoming product release information to partners and clients.
  • Provide industry level expertise, concepts and best practices.
  • Reinforce the value of iMobil3’s white-label products to ensure client retention while aligning with company’s technology plans and solutions.
  • Build new relationships with partners and act as their trusted advisor.
  • Understand short and long term client goals and objectives as they relate to iMobile3 products.
  • Communicate regularly with the iMobile3 product team with what clients are requesting.
  • Coordinate with the operations team on client support and product implementations.
  • Provide internal and external monthly reports on clients’ overall account health.
  • Organize client feedback for business development and sales opportunities.

Desired Skills and Qualifications:

  • Highly motivated with experience in sales and support
  • Strong analysis and problem solving skills
  • Comfortable using mobile technology; experience using business software a plus
  • A clear understanding of pre-sales, sales engineering, and technical support
  • Bachelor’s degree recommended. Preferred degree in computer science, business information technology, English or a related field of study OR 1-2 years of experience in a similar role.
  • Prior experience or knowledge in the payments industry is a plus.
Concierge Marketing Analyst

Jacksonville, FL • Full Time

iMobile3 is seeking a Concierge Marketing Analyst in the Jacksonville, Florida area. Working closely with our Operations, Account Management and Support teams, the ideal candidate should feel comfortable providing digital marketing assistance and support to large numbers of small and local businesses.

Primary Responsibilities:

  • Become a product expert of our Digital Marketing platform
  • Create, Claim, and Fix Online listings such as Yelp, Google and Facebook for small and local business customers.
  • Troubleshoot and solve platform-related issues for customers.
  • Do front-end customer research to identify issues with a Merchant’s Listings.
  • Fulfill customer requests quickly and effectively.
  • Regularly communicate with customers and external platform support teams in order to get profiles fully set up.
  • Contribute to tests and projects as we continue to iterate on our service offerings to customers
  • Any other responsibilities as may arise in the context of a fast-moving startup.

Required Skill:

  • A creative problem solver. You want to understand how things work and quickly identify opportunities to make processes work better.
  • Not afraid of talking on the phone. You have strong customer service and communication skills.
  • Strong writing skills. Ideal candidates will pay extreme attention to every single detail of what they write
  • The ability to adhere to strict deadlines and prioritize multiple duties that are assigned simultaneously. Self-sufficiency is key in this role.
  • The ability to learn new systems and guidelines surrounding the management of online listings and reviews.
  • You are passionate about organization and can adhere to and define organizational systems.
  • You can prioritize and reprioritize ruthlessly, and you enjoy working toward higher and higher efficiency.
  • Highly motivated with 1-3 years of experience support.
  • Comfortable using mobile technology; experience using business software a plus.

Desired Qualifications:

  • Bachelor’s degree in Journalism, Communication Studies, Public Relations, English or Marketing. We will also consider other business majors as long as a strong writing aptitude can be proven.
  • Some experience in customer service and escalation management.
  • A history in writing content that is suitable for public viewing. Experience can be substituted for a bachelor’s degree, but an education in one of the fields below is strongly preferred.
  • A familiarity with online review sites and their content guidelines.
  • Someone who has a history or interest in writing persuasive content (i.e. someone who is good at winning arguments based on logic; who has been involved in things like speech and debate or has an interest in law, etc).
  • This position will often require the chosen candidate to flag inappropriate content online in order to facilitate its removal by the host site. A flair for persuasion is key.
Market Research Analyst Intern

Jacksonville, FL • Full Time

iMobile3 is seeking a Market Research Analyst Intern in the Jacksonville, Florida area. Working closely with our Product team, the ideal candidate should feel comfortable conducting research, performing basic analysis, and presenting the results to relevant stakeholders.

Primary Responsibilities:

  • Become familiar with our tablet-based Point of Sale platform and the market within which it competes.
  • Collect, analyze, and synthesize data about products, competitors, and market conditions.
  • Consume and summarize a constant stream of news and analysis related to the Point of Sale market and other relevant markets.
  • Any other responsibilities that may arise in the context of a fast-moving product team.

Required Skills:

  • Highly inquisitive and eager to learn.
  • Excellent research skills including ability to make use of primary and secondary sources.
  • Excellent attention to detail and organizational skills
  • Experience with using Word, Excel, and Powerpoint

Desired Qualifications:

  • Pursuing a BA or BS degree.
  • Experience with collecting and analyzing data.

Interested?

Interested in joining our team? Send us an email and tell us how your skills can help our team!

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